1. Data protection at a glance

Data processing on this website is carried out by the website operator: Marc Raebiger, Duracrista, Jugenheimer Str. 50, 60528 Frankfurt am Main, Germany. E-mail: info@duracrista.com.

2. General notes and mandatory information

We treat your personal data confidentially and in accordance with the statutory data protection regulations (GDPR). Many data processing operations are only possible with your express consent. You can revoke this consent at any time by sending us an informal e-mail.

3. Data collection on our website

• Contact Form: If you send us inquiries via the contact form, your details from the form, including the contact data you provided, will be stored for the purpose of processing the inquiry and in case of follow-up questions. Legal basis: Art. 6 para. 1 lit. b GDPR (pre-contractual measures) or Art. 6 para. 1 lit. f GDPR (legitimate interest).

• Provision of information: If you have given your consent via the corresponding checkbox, we will use your e-mail address to send you further information about our services, projects, and offers regarding basement waterproofing. Legal basis: Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time.

4. Communication via WhatsApp

We offer communication via WhatsApp Business (WhatsApp Ireland Ltd.). If you contact us via WhatsApp, we store your mobile number and message content to process your request (Art. 6 para. 1 lit. f or b GDPR). Please note: Data may be transferred to Meta Platforms Inc. in the USA.

5. Data processing for business activities

We collect and process customer data (e.g., name, address, project data, billing data) for the establishment and execution of the contractual relationship. Legal basis: Art. 6 para. 1 lit. b GDPR. Data is stored in accordance with statutory retention periods (e.g., 10 years for tax purposes).

6. Hosting

Our website is hosted by Hostinger. We have concluded a Data Processing Agreement (DPA) with Hostinger to ensure that your data is processed in compliance with the GDPR and only according to our instructions.

7. Your Rights

You have the right to information, rectification, deletion, and restriction of the processing of your data at any time, as well as the right to lodge a complaint with the competent supervisory authority.

Data protection